Sarah is an MBA/MPH candidate at the Ross School of Business and University of Michigan School of Public Health. Prior to graduate school, she worked in Washington, D.C. at L&M Policy Research, a health care policy research and consulting firm. While at L&M, she evaluated major health care demonstrations, like the Pioneer Accountable Care Organization Model demonstration, and worked to improve the language and usability of Healthcare.gov and Medicare.gov through cognitive interviews with Medicare beneficiaries, Healthcare.gov users, and key stakeholders. She is passionate about making the U.S. healthcare system more patient-centric through improvements in technology, patient education, and payment model design. Sarah holds a B.A. in Urban Studies and Medical Anthropology from the University of Pennsylvania.